Our support team will help you to trouble shoot and resolve the issues in your business locality through remote services.
This is possible in different ways. The old method was , taking screen shots in mobile phone and sending files through social media.
The other method is that takes the desktop control and can easily manage the task remotely.

Remote support is not possible without internet. At the remote support time the internet in both the support and the customer side should be on . Also  the technician is not allowed to leave the working area and the malfunctioning computer in the user side.